SB
Sylvia B

1 reviews | Active since Feb 2015

24 Jul 2015, 13:20

*********** staff and systems

So I bought airtime via my Internet profile, without realising that there are two Telkom icons displayed there I select the one that's written Telkom. I follow instructions displayed on screen until I am issued with a voucher number. I then try to redeem my voucher number without any joy as I was prompted by an error message that said \Invalid voucher number".a few hours went by hoping that it will automatically reflect on my cell number"

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Replies (1)
Telkom
Telkom's reply24 Jul 2015, 14:23
Official
Hello S.Bele,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM128172

Regards
Luleka
Telkom Social Media Team