*********** staff and disgusting service

Visited killarney store mid june to change debit order details and take up new contract after old one expired. Gave all documents needed and was told that debit order details would be changed and contract would be converted by the end of the month. They then did not bother to do this and have continued to try and debit old account details and add additional charges of R200 because they were too *********** to process the change. They also refuse to cancel the debit order on old account . Have been transferred from person to person to person at call center and nobody will help, telkom stores seem to be permanently offline and won't help, emails to 1023 address are completely ignored, emails to abuse address was responded to by saying that they won't help. Disgusting service, obviously not interested in retaining customers