TM
Travis M
1 reviews | Active since Mar 2012
31 Jan 2015, 12:44
*********** Staff - 40CEK250115
I Have been without internet since last week Saturday. A Telkom Technician contacted me on Tuesday at about 4pm, saying they have look at the problem, cant give me an ETA on repair, the whole of the area is experiencing problems, he needs the specialist team to have a look at it. I received and sms on Thursday saying it has been resolved/restored, guess what jack SH*&t. I then found out from my ISP whereby i pay my ADSL line rental that the \specialist team"just downgraded my 2 year 10mb line to 4mb - APPARENTLY RESOLVING THE ISSUE!!! ( read what i said earlier"
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Telkom's replyOfficial
02 Feb 2015, 10:07Hello travismailsa,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM84932.
We apologise for any inconvenience caused.
Kind Regards
Charl Carr
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM84932.
We apologise for any inconvenience caused.
Kind Regards
Charl Carr
Telkom Social Media Team
Telkom's reply02 Feb 2015, 10:07
Official
Hello travismailsa,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM84932.
We apologise for any inconvenience caused.
Kind Regards
Charl Carr
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM84932.
We apologise for any inconvenience caused.
Kind Regards
Charl Carr
Telkom Social Media Team