1 reviews | Active since Aug 2016

26 Aug 2016, 08:26

*********** staff

<p>this is the third week in walking into a telkom store wanting to upgrade my number. Staff do not understand the error messages that appear on their computer screens and answer with countless "I don't know" responses. 4 days ago the lady said she's doing a cancellation in order to upgrade, it's been over 72 hours( the maximum recommended waiting time) and when I walked into store she tells me she doesn't know what I'm speaking about, even though she dealt with me and she took my number and I spoke to the manager. </p> <p> </p> <p>Telkom the glen sucks ass </p> <p> </p> <p>I was helped by Nelo Ndlovu </p>

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Replies (2)
's update26 Aug 2016, 09:56
Reviewer Update

I want to remove this complaint, turns out I was in fault, my apologies.

Telkom is the best ❤️

Telkom
Telkom's reply26 Aug 2016, 12:27
Official

Good day.

Thank you for the update. Please do not hesitate to contact us if you run into any other issues.

Hope you have a great weekend.

Regards,
Moenieb.
Telkom Social Media Team.