PV
PORCIA V

1 reviews | Active since Feb 2013

14 May 2018, 13:16

*********** STAFF

Telkom is by far the worst company to deal with. I have logged a previous complaint and I am still waiting on a resolution from you guys. How can 1 staff member be so *********** to mess up just everything I requested. She did not change my previous contract to a pre paid cell no, she did not load the 10 mb I am suppose to get with the contract and she did load the insurance I requested. Now I must call and spend endless time on the phone to sort this out. I regret taking out a contract with your company and can only warn consumers about your *********** staff.

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Replies (1)
Telkom
Telkom's reply28 May 2018, 12:27
Official

Good day Porcia Visser

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Gerard

Telkom Social Media Team

Best regards,