*********** staff

<p>Telkom has to be the company that never ever listens to their customers' requests. I called their call centre at the end of May to change my address that appears on my statement/invoice; the person on the other end of the line said it was changed and all that. Come the end of June, I get my invoice and my old address still shows on it. I call them again, telling them to change my address and resend my invoice immediately that reflects my new address. They assure me that it'll happen. OF COURSE it doesn't. Now, I get my invoice at the end of July, and my old address is still showing on it. I refuse to believe that people are that ***********, but Telkom is making me believe exactly that. How is it that I call several times to do a simple thing like changing an address and it STILL does not happen?! Can Telkom please train there staff to hit the 'submit' button if customer details are changed? Goodness. Also, I still want my address changed...it certainly cannot be that difficult. Get it together, Telkom.</p>