*********** Staff

Telkom employees are totally ***********; Rude; Disrespectful & give bad service!!! Telkom staff at the Branch and at Customer Care are extremely ***********, please note the following: 1. My landline went off on the 15/11/2017. I reported repeatedly on a daily basis - Ref fault # 247CRZ17117 2. On the 17/11/2017 - Telkom acknowledged the fault & to resolve the problem within 5 days??? They then sms'd me on: 20/11/2017; 26/11/2017; 29/11/2017 (×2); 3. & again an sms on the 29/11/2017 stating that it was restored, but as I discovered, it was still out of order. 4. 06/12/2017: Jabulile from Openserve sms'd saying that the fault has been escalated in order to fix the line. New Ref # ********** 5. I have been to the Telkom branch at Eastgate twice since. The staff are NOT helpful at all & the landline is still not working!!! The Total number of days the landline has been out of order is: 43 days to date. If this persists I will have no other option but to go to the papers. WORST SERVICE EVER!!!