*********** STAFF

Attention : Telkom Billing/Accounts Division<br> <br> The service I have been receiving from TELKOM itself is disgusting. I have ended my contract with Telkom on the following reasons : <br> 1. Very poor client services<br> 2. Quality of Calls<br> 3. No Network coverage<br> <br> Upon my cancellation on the 30th November 2015, of which the contract should have ended on the 31st of December 2015, I then ported my number to MTN due to the above reasons. After cancelling my contract, I am still being BILLED and my ACCOUNT is still being debited. I have called in the call centre of which they have mentioned that I have another cell number registered under my name and with my details, my account has been debited. The lady in question, Anele could not assist me and insisted I have a contract with a 061 number. HOW CAN THIS BE??? when I have my own number which is ported to MTN. When I asked how can I retrieve my monies, she said she doesn't know and cant assist. I have a case number on my customer request for cancellation, which is ***1. Please investigate this further and feedback to me, failing which I will have to hand this matter over to my attorneys for the financial loss of paying for someone else.