*********** STAFF

Ive been a lolay customer to Telkom for 2 years and always pay on time. Just this one incident where the debit did not go through, however i made it my duty to call telkom wait on the line for 10 minutes before getting through to the most *********** agent Mandisa being told i have to pay an extra R200. 00 because of direct debit did not go through, iv never encountered anything like this before especially during this tough time (COVID). Seems like Telkom recruited a bunch of incomplete Managers as well. Spoke to Manager Phumlani (imbecile) who told me that this info was given to me in my contract of two years ago. PLEASE DO NOT USE THIS PROVIDED. THEY WILL ADD RIDICULOUS FEES TOWARDS YOUR ACCOUNT AND YOU WILL HAVE NO CHOICE BUT TO PAY IT. NO REMORSE FOR THERE CLIENTS. I REPEAT DO NOT USE THIS PROVIDER TAKE YOUR MONEY ELSE WHERE WHERE YOU WILL BE APPRECIATED AND FEEL LIKE A VALUED CUSTOMER BECAUSE YOU WILL NOT GET IT AT TELKOM.