*********** staff

I had a 24 month contract. I paid for 24 months and one montj. before I asked Telkom to cancell my contract as I can not afford to continue with it.Iwas told to send emails to cancellations as a result I have sent countless emails but I have not received a call from cancellations it has been almost 40 days now but nothing has been done I have been told my matter was escalated.my monthly installment was 369 all of a sudden it719 with no given explaination please fix this matter I can not afford to pay that amount as I am unemployed and it was not stipulated in my contract.I regret taking my contract with telkom as matters take forever to fix.