*********** Staff!

Yesterday I visited the Telkom Store to apply for the new Mix deal that Telkom is currently running. After standing in the queue for more than 30 minutes I was finally assisted. However the gentleman that assisted me was clearly not clued up on Telkoms policies and procedure let alone the products that Telkom offers. I tried explaining my needs and what I'm looking for but he failed to acknowledge anything I said and was more interested in taking his personal calls on his cellphone. His standard response to everything was \We cannot do that". I had to explain to him that it is possible as I have done this for my mum and I'm aware of the process. Also we received her phone the same time. So your rude employee replies to me \""well I said you will not get your phone today"