*********** STAFF

What can we say about Telkom SA, ***********, unhelpful up conchae staff, there are one or two people at Telkom that are worthy of their jobs. Once again this month our account payment was allocated incorrectly how this happens I really do not know the reference number is on the payment and the transfer, we have been using the same number since 2003 and then the best part is when you ask them how long is it going to take them to fix their mistake you get told maybe 24 hours, which to me is unacceptable, it is their mistake and when are loosing thousand in business revenue. I am so tried of dealing with the Telkom staff , a month ago we installed our second VSat system at one of our branches, this unit is still not working correctly, we asked for 5G and only got 1G, when one of my ladies tried to get it sorted out the guy up the phone down in hear earn saying it's not his job to make it work, the contractor that installed the system did such a bad job and his works were is not my job to make it work, my other VSat system that we use from the farm for the business, I also asked to have it upgraded to 5G and I am still waiting to find someone to help me. <br> <br> Regards Jackie Harmse