AK
A K

1 reviews | Active since Feb 2011

13 May 2015, 08:30

*********** servicing system!

My home phone has been nonfunctional for more than a month! Every time I log a call, they respond saying the problem has been resolved. However I still have a nonfunctional Telkom line! All I hear is extreme static and hear no dialing tone.<br> <br> We have logged multiple calls. Last week we even had a technician come out to spend the day here to eventually say he can't locate our line!!!! He left saying he would investigate and we have not heard from him since! <br> <br> This is becoming ridiculous. And our cellphone bills are becoming exorbitant, which I plan on sending to them to pay! <br> <br> Telkom is ungrateful for business! I plan to escalate this matter until someone is willing to help!

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Replies (1)
Telkom
Telkom's reply13 May 2015, 11:15
Official
Hello Avika,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Department and feedback will follow.

Your reference number is SM110368.

We apologize for any inconvenience caused.

Kind Regards
Tebogo Nash
Telkom Social Media

Best regards,