*********** services

Good day.

I recently upgrades my contract, the cell instalation. And the insurance comes to more then my credit limit.

Due to the incompetence of the telkom opertor, dit not increase my credit limit. Now my contact is on hold. I have phoned the helpline.. requesting a limit increase. I was told . 3-24 hours.

But as of this morning, my contract is still block. I again phone the help line. The operator told me.. i have to pay the oustanding amount before my cell would be active agian. And the credit limit increase would only be affected next month.

Meening .. i have upgraded last month. And i am unble to use my contact.. due to the incompetence on telkoms side. Where my account runs of a debit order . And is up to date. Paid every month .. without excuses.

I need my phone to be activated. As i would understand if the fualt was from my side. But it is not.

Is there someone that could help me? I am very frustrated with telkoms service.

I am awiting a speedy response.