1 reviews | Active since Apr 2019
*********** service ,Telkom
2017,I had two separate lines ,cancelled one installed at business premises.Mall closed has to move back home to operate.on self Service activitated cancellation.I have been getting billed for that line ever since,due to this account is in arrears and now affected home line which is paid up to date,every month they cut services hear my lengthy story and reconnect,no one in the call centre bothered to check that broadband was active although in February it was picked up and a dispute logged,from September to current after every call I receive case numbers and few dAys later it says case resolved only to find out next month I'm billed again.I have been a Telkom customer for 36yrs,it is vindictive that they can't help resolve a simple issue and chose to cut service during Easter when there billing department is closed.come on Telkom give us a direct link to your credit department whereby we can resolve my issue. Oh by the way I cancelled DSTV due to I purchased the android box from Telkom that works of an internet line,so now I'm dead in the water.
