*********** service provider

On Friday the 30th August I bought a new SIM card at Telkom Pavillion and requested for a SIM swap which is not active till this day Monday the 2 Sepetber. When I called 108 the call centre agent told me my SIM swap is not complete and the only person who can finish it off is the consultant who helped me in store. I couldn't wait another day for my SIM to be activated I went back to Pavillion mall where I did t get help and I was told they did their part and I should wait another day as on their side it it shows as complete. Today I called again in the morning and I was advised that maybe where I'm at (Durban South Beach) there not enough coverage I should wait maybe when I'm at home the SIM will be active. Now I'm at home still SIM isn't working and I called them again and was told maybe my SIM is Damaged I should go back n buy a new SIM. How inconvenient is that. That's just sickening.