*********** service provider

So we are moving abroad and require information and assistance to settle our current services. I have been calling the call center and been in-store with an up-and-down of no answers and finally today getting an estimate (1 device which has 4 months remaining at an estimated R11k to settle and 1 device with a year remaining at R21k) which is more than to restart the whole contract for 2 years. I requested to get in touch with someone that could actually just give me an accurate answers, (an accurate answer would actually assist me to make a decision as to what to do) only to be told that "you can ma go into store".

I have changed all my services to Telkom (Billing of over R3k a month) as they where "SA's best service provider" but looking at the current service I will never go back.

I just need answers to make a decision before we leave!!!