*********** service - Owe me money
<p>Approached Telkom Bayside for enquiring on a LTE Router.</p> <p>Was advised it will work at my house. </p> <p>Advised them I have a problem with my MTN Mobile Phone network.</p> <p>Was advised that Telkom LTE Router will work and that there is good reception.</p> <p>After installing the router I had nearly no reception and went back to report the problem with Telkom Bayside. I enquired about an external aerial.</p> <p>Was advised by Telkom Bayside to.log a service call which I did.</p> <p>On enquiring about the service call I was informed that it was closed. I logged another service call only to have that cancelled again. </p> <p>I went back to Bayside Telkom and was advised that I must return the router and that the contract will be cancelled and all my money returned.</p> <p>I then started getting phone calls from Telkom offering me services and why did I cancel etc, etc.</p> <p>Telkom kept on deducting the monthly fee even though I cancelled the contract and returned the router. </p> <p>Been to Telkom and logged numerous enquiries.</p> <p>Kept on getting billed. Call Customer Care and was told I never returned the router.</p> <p>Went to Telkom Bayside and was informed that the person who took the router from me never booked it back into the system. </p> <p>This was an ongoing thing.</p> <p>I have been to Telkom on numerous occasions and each time an email is sent from Bayside to whoever to return my funds.</p> <p>1) Contract was cancelled as per the CPA.</p> <p>2) Router was returned and I'm in possession of correspondatio between Telkom Bayside and their bosses or whoever.</p> <p>3) Telkom kept on deducting money from me and has not payed me anything back.</p> <p>4) Telkom owes me over R800 and each time I approach Telkom Bayside they send an email and tell.me it will be sorted in 48 hours.</p> <p>It's been 6 months now.</p> <p> </p> <p> </p>