*********** service from Telkom

I have been trying to port my old cellphone number to Telkom, as I took out a contract with them, I have phoned customer services 4 times in order to get a procedure on how to port my old number, each time I called, the call centre staff had a different procedure to tell me, nevertheless, non of them could actually give me the correct procedure to follow. After calling for the 5th time, they told me that I have to go in store to port my number. When I asked what time the Woodlands Telkom store is open until, as they do not answer their phones, they put me on hold for 40minutes!! Then I went in store to port my number, and they said it would take 24 hours. It is now 2 days later and my number is still not ported. I just got off the phone with a Telkom service consultant which informed me that my number has been ported to cell-C!!! So I have to go back in store to see what they did wrong.