*********** service/ Billing

I called telkom to update my bank account details in December the first time and amend the debit date, I called them again to confirm if they have updated the details as I could not see their debit order, they advised me to make a manual payment to accommodate the Dec payment of which I did, now I received a statement stating that I owe them R600 instead of R199, they charged me a R200.70 debit rejection fee even though I gave them the new banking details and made a manual payment but Noo they decided to debit the wrong account number, I asked the consultant to give me a copy of the contract and she advised that she doesn’t have any copies and that I must go to their branch.

This is day light ******* and you have definitely lost me as your loyal client.