*********** SERVICE AND INCORRECT BILLING!!!!!!

When I received my bill, I was billed from 06 Jan 2016 , but my line was only installed on 18 Jan 2016. There is no clear amount of my subscription fee. I lodged a dispute against the balance due on 10 March 2016. This morning I have received a sms stating an amount much less than what the statement stated I'm due. Thinking this was resolved , I went on the Telkom app and there the OLD HIGGGGH amount was again. So I phoned the billing department to ask why this is then the lady gave me an amount, the same as the sms received, then suddenly the old amount again which I disputed against. I asked her why there is a different amount every time I call, she just rudely said Pro-Rata, But how can they bill me pro-rata if march is a whole new month and I don't pay my AGREED MONTHLTY subscription, which I don't see on my statement AT ALL!!! Then the lady said she will email me a statement, I received the mail and asked her to stay on the line so we can go through it together, SHE THEN RUDELY TRANSFERRED ME TO ANOTHER DEPARTMENT ( Sales)THAT DOES NOT EVEN WORK WITH BILLING. I am so fed up with Telkom, if it is not BAAAAD ADSL SERVICE THEY CHEAT PEOPLE OUT OF THEIR MONEY..... AND HANG UP ON