AS
Angela S
1 reviews | Active since Nov 2014
20 Oct 2015, 15:32
*********** Service
I logged a fault on the 08th September that my Telkom line was completely dead and that the ADSL was to working. Having followed up 5 times on the matter on the 20th October the lady has now cancelled the complaint and opened a new one. We have received messages that someone is coming to resolve the problem but no one shows up.<br> <br> I have also complained to the billing department that for two months now we have been without any service yet we still getting bills?
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Telkom's replyOfficial
20 Oct 2015, 17:37Hello Angela Sullivan,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM159114.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM159114.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply20 Oct 2015, 17:37
Official
Hello Angela Sullivan,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM159114.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM159114.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media