*********** service

on the 25th i called telkom because i was charged an amount of R202.70 as payment rejected for august, im getting paid on the 25th of every month if it falls on saturday i still get paid on Saturday not Friday before, so telkom decided to request their payment on the 24th obviously they didn't get the payment because i was gonna get paid on the 25th saturday. so i spoke to an agent by the name of qiniso i told her its not fair and its not my fault that they decided to request before i get paid therefore i need my money back , i then asked to speak to her manager she then transferred me to a guy by the name of David the guy told me that they will credit me the following day because its not yet updated on their side he then asked for my cellphone number to send all the details via sms which i ddnt get any message after 2 days i called in for a follow up i spoke to Amanda she told me that the sytems are down she wont be able to assist me. to my surprise today i just recieved a statement the amount still not credited it been a week and 4 days from the 1st day i called. please rectify this