*********** Service

Absolutely furious with Telkom and their inefficiency to resolve my case Ref ********** 9. I have lodged a dispute with Telkom in January and was assured by the consultant that the matter should be resolved in 2 weeks. Middle of March and my matter is not resolved and my name is on the credit bureau. Telkom was unable to provide me with a wireless phone which I used as a land line and modem. Each time I visited the Liberty Midlands Mall they would assure me stock would be available in 2 weeks time. Such a lie visit after visit. In this time without a service I could use I was paying Telkom a monthly fee. I eventually called in to cancel my service with Telkom because I couldn't be paying for a service I wasn't receiving. I also lodge a dispute for the months of paying without a service. I said Telkom could offset the amount against the account. Absolutely furious hoping to get a response. Consultants are unable to help as usual.