nC
nicholas C

1 reviews | Active since Sept 2016

23 Oct 2017, 08:50

*********** service

I'm not sure what is going on at Telkom - I just need 1 landline installed, I have had 2 technicians come to my place with no success. Come on guys please get your services in order, This is poor customer service

0
Replies (3)
Telkom
Telkom's reply26 Oct 2017, 09:39
Official

Hi abnc285

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

nC
nicholas C's update01 Nov 2017, 12:06
Reviewer Update
Dear Telkom please note that I still have no success regarding this issue. Thank you
nC
nicholas C's update08 Nov 2017, 17:06
Reviewer Update
This is what you have to put up with when you deal with a monopoly like telkom - I just need 1 landline installed and it's taking more than a month. This is by far the most *********** service that I have had.South Africa needs a substitute landline provider. What is worst- you can do nothing about the pathetic service but wait - hoping that somebody at telkom will decide to do their job.Please telkom , help a brother out here , i just need one landline.