*********** service

<p>Since I migrated from ADSL copper to FTTH I had excellent service and mobile fall-over connectivity.</p> <p>The mobile connectivity suddenly stopped at the beginning of April after line faults were repaired and modem changed. My line and internet at home works 100% . My complaint si that I lost my mobile fall- over facility. Numerous trips to Telkom Northgate and numerous SIM swops has not solved the problem. I still; don’t have mobile internet fall-over. However my May bill escalated from R813.25 to R1248.82 and still no mobile fall-over servicer!!! My usage shows that I have the full 2GB available but I can’t use it. A 2hour + call to 10210 resulted in a ref ********** 96A and promise that my mobile would be activated within 24 hours. 24 Hours later still no mobile! A 4 hour visit to Telkom Cresta, the technical staff still could not solve the problem. I was given an incident ref: ********** </p>