*********** service

<p>In December a marketing company sold me a WIFI router ensuring there was coverage in my area. After installation I found the service was intermittent. I took the router to the Telkom store at Lakeside Mall for repairs. I was inform that it would take approximately 3 weeks for it to be fixed. Thereafter I received a sms to say it was ready for collection. When I went to collect I was told they could not find the router. REALLY!!! I drove all the way from Balfour to Benoni. Their excuse was that the sms was incorrectly sent. SERIOUSLY!!! After getting a replacement unit I still have the same problem. Intermittent coverage. On the 10/02/17 I enquired about cancelling my contract due to the lack of coverage in my area. Since then there has been no satisfactory response to my complaint. There is no competantancy in handling my issue at hand. I've told over and over that my query has been expedited. NO JOY TO DATE. WHY?????</p>