1 reviews | Active since Jan 2017

27 Jan 2017, 10:32

*********** Service

<p>Our phone line has been faulty for a number of weeks now. I logged more than 5 faults for our phone line in the past 2 weeks & a day after each report a SMS is sent to me saying that the service has been restored. Our service is still not working properly. Our ADSL works but not our voice service. Each time I talk to a agent, they also confirm that the line is faulty & each time the fault is logged we'll receive a report saying the service has been restored. Somebody is clearly not checking the lines properly. <br /><br />After leaving a comment on Facebook, I was told that the fix line team will assist me further, which has not happened & it's now a week later. Each time I have to log a fault, I have to use my mobile phone since Telkoms website also does not allow me to log a new fault, saying a fault has already been logged.<br /><br />Telkom you are absolutely useless!</p>

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