*********** rude technologically challenged cheats

The most horrific cell phone network in SA. Please dont use them. I have had countless issues with them, and they dont care to help and dont have mobile lte.<br> I had requested a debit order date change from 15 to 25 of every month. This was not done and therefore the debit order bounced on 15th. I then arranged again for debit order to go off on 25th. This was a success but the problem is that they then suspended my service on the 23rd July - 2 days before debit order day. They then advised to do manual payment to reinstate account, which would have no point as debit order went off next day and would mean I pay twice, as they dont know how to work there system. on 24th R1500 was debited and on 25th I paid remainder at Cresta Telkom store. They then say they dont except proof of payment and I must wait 7 working days. This leaves me disconnected for almost 2 weeks.<br> <br> How useless can you get in this day and age of technology.<br> I am seriously considering changing networks as they are ridiculous, and literally say they cant help me.<br> <br> I have never experienced such bad customer care. from not only Thumelo but the other 5 *********** unhelpful individuals.