*********** People working at Telkom Mobile.

<p>On the 5th of January '17 I called telkom and requested that they port my number from a contract to prepaid. Seemed like a very simple request and something that shouldnt take long to do. After making the request they told me 9 working days for it to be complete. Those 9 days came and went so i contacted Telkom Mobile (TM) to ask what was happening and they said that the case was still new and that it hadnt been touched yet. I continued to call to get feedback from TM however no one could give me an answer as to what was happening. I finally got told that it would be completed by the 31st of Jan. On the 25th I had a missed call from TM. I tried to contact them back but got no answer and never received another call from them.</p> <p> </p> <p>The 31st came and went and I called to ask if my number had been ported, the lady told me that they tried to contact me on the 25th. She said that they needed to verify if i still wanted my number to be ported! AFTER PHONING TELKOM ABOUT 10 TIMES IN JANUARY TO GET THEM TO HURRY UP WITH THE PORTING DO YOU THINK I WOULD ALL OF A SUDDEN CHANGE MY MIND! </p> <p> </p> <p>I requested a call back at least 3 times from TM but I have not received a phone call yet. Now 1 and a half months later my number is still on contract and I am still waiting to hear anything from them. </p>