*********** PEOPLE-INCORRECT BILLING

It is a nightmare dealing with the call centre....I am either put on hold forever or the agents disconnect the call and the team leaders are always busy dealing with escalations, SO CLIENT SERVICE IS NOT A PRIORITY FOR THIS BUSINESS!!!.<br> I have been calling in since November 2015 to make sure my contract which ended in December was cancelled on time.....total waste of my time...as none of this happened. I spoke to Zethu this morning..absolutely unhelpful....she cannot find my statements, this is shocking!!!!... I need clarity as to why I am being debited R239.56...but Zethu cannot even find my latest statement or give me an explanation for this debit. I was told my contract has still not been cancelled...despite being giving a ref no***7. I need an explanation as to why my contract has still not been cancelled and what R239.56 is for.