*********** People in Power

We have recently moved from a mobile internet service to a fixed ADSL line.<br> In order to for us to continue and get connected we had get TELKOM to reactivate our existing voice line so our new internet provider can start with the application of a DSL line.<br> <br> After waiting in many lines at TELKOM branches, we finally got them to get a technician to come and activate our line. Two weeks passed before they arrived. On Thursday the 20th of August they came and activated our line, and we were assured by the technician that we would be connected within 20-30 minutes.<br> After one hour the line was not not connected.<br> <br> It has been 6 days now and various calls of dealing with *********** call centre agents and we still have not been connected. We received a call from TELKOM today saying that we had been connected but still not. Our last call we were hung up on.<br> <br> The service that TELKOM offer is disgusting and their employees clearly need more training on how to deal with customers.<br> The TELKOM technicians are scheduled to come again on the 1st of September but this will not do.<br> Could Either Kurt(supervisor), Chandre(supervisor) or Jabu(Commercial services) sort this out!<br> <br> Our number is ***