*********** *****s

My house was hit by lightning on the 18th of February and I logged a call first thing the next morning. Since then I have spent several hours on my cell phone to 10210 trying to get things done. An average of 3 calls a day atleast. Every call a different response. Calls being closed by the testing department they reopen and escalate every time. But still nothing. My neighbor has had a few visits as I have seen the technician on the pole working but nothing on my side. I make them aware of the burn marks on the boxes but yet they resolve the calls without repairs. I have been posting on their Facebook page daily but still not once get any call back or positive feedback. We are sitting 14 days in and 2 lines down. Can't run my business can't deal with finances can't deal with customers. Cancelled Dstv and switched to Netflix so no tv. Money spent driving statements invoices ect cellphone bill must be high. This all is not just some stupid internet line issue but it's actually a problem with my life and future. Telkom you are messing with so much more than just a line issue. This is my life and family you messing with. Come on Telkom get your act together. People rely on you....