*********** Manager and consultants

I changed my bank account in the month of November 2018 and was assured by the bank all my debit orders will be moved from my old bank account to the new bank account, however, this was not done. I then contacted Telkom and requested for the banking details to make payment and for the debit order details to be changed.

I made a manual payment in November 2018 and December 2018.

On the 29th my phone was suspended, I then contacted Telkom and they assured me my phone will be made active again within 5 hours because the manual payments is reflecting.

Today is the 31st and my phone is still off !!! after speaking to different consultants like Tina and her manager ( Mohale), who needs to dismissed for promising to contact the client but failed to do so if he can lie to a client who knows what he can lie about .....

I'm a loyal person and I never missed a payment because I'm a registered debt counsellor! and we know the importance of paying!

I want my phone to be made active ASAP!!!