MP
Muhammad P

1 reviews | Active since Jul 2017

03 Jul 2017, 18:04

***********, lying, atrocious customer service

<p>I moved apartments in March 2017, and requested that Telkom move my line with me (Request to move line was in February 2017). I literally moved around the corner, and two months later, there was no response from Telkom. I then sent through a cancellation request on April 5th, and now THREE months later, I have not heard a thing back from Telkom. I have spoken to atleast TEN different consultants via the call centre, went into store THREE times to get the line cancelled, but there has been no forthcoming response from Telkom.</p> <p> </p> <p>I will never believe a word of what they say, and will strongly discourage anyone from ever dealing with Telkom. Customer service at it’s worst – zero rating and I have already ensured that my colleagues and friends stay away from Telkom.</p> <p>Not only that, Telkom also holds my deposit on my account, which I demand to be paid back, as well as the months which I have paid for (March, April, May and June, as well as July)</p>

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