*********** - lack of service and delivery

I app**** for an upgrade to my existing Wifi on 25 September. After sitting in a queue for an hour I eventually managed to get the paper work done for the upgrade. That evening I received a text message to say welcome to Telkom internet. Yet, 24 hours later my existing wifi was cut and I have been without wifi ever since. Countless calls to the call centre has been fruitless. I am yet to get my upgrade and this mornng (01/10) I phone they told me the request was only sent through on 29/09 when I did another call to enquire about the status of my wifi.<br> The call centre just want to refer me back to the technical centre with whom I've also been on the line countless times to try and resolve this. Tomorrow will be a week since I app**** for the upgrade and at this point in time I feel like cancelling all my services with Telkom. Their service is absolutely appalling!