*********** is an understatement!!

<p>I visited a Telkom store in Benoni on the 17th October 2016. I needed to apply for a Telkom voice line for my business. I had to wait atleast 2 hours before i could receive assistance, the sales lady did not even look interested in selling their most cost effective/latest packages. I was given a piece of paper on which package to choose from, without much explaination. I was then told that the line has to be ordered and a technician is to come through and evaluate if a line can be installed as this is a high theft area. I was also requested to pay in a deposit of R 700 which was done. I received numerous sms's to expect a technician on the 31st October, as this is an all day appointment (as if we got nothing better to do then to sit around wiaiting for Telkom)...it didnt come as a surprise that NO ONE PITCHED! I recieved a call later that afternoon from Bytes Technology (couldnt even speak proper english), i could barely understand a word he was trying to say. The only thing i managed to hear was tomorrow...so i waited the next day as well and again, no one came through. Up to today (15th Nov), no one from Telkom has been to the premises for the line yet they so up to date with their billing to have received an invoice of the R 700 that they acknowledged i paid...WHERE IS MY LINE THOUGH??? i will not go through lengthy phone calls and waiting for 2 hours in a queue to sort this matter out. I dont even want a Telkom or Bytes technician to come out. I want my deposit back and i will take my request elsewhere. Im sure another service provider will gladly assist me without the hassel! Telkom is a pure waste of time and money! </p>