*********** ***** DEPARTMENT

For the past 6 months (since 19 December 2014), I have been trying to resolve a ***** case with Telkom and I have had no luck to date. I have been blacklisted by the supplier for cell phones that were taken **********ly despite having emailed (4 times) documents indicating that I have no knowledge of the account that was opened in my name with them. They have failed to update me on their investigation and every time I call for an update I am told that they are waiting for my documents. I have never come across such incompetence in my life!!!