PG
Preneshen G

1 reviews | Active since Mar 2009

04 Dec 2017, 11:27

*********** fools

I cancelled a Month to Month contract in April and they continued to debit my account (breach of PASA rules). Sent my cancellation form via email then contacted them via email and when it still wasn't sorted out Ii went in store to Mall of Africa. I was assured on the email and inn store interactions that all was sorted.

After 3 month of absolutely no comms I receive a call from a debt collector saying I owed Telkom money. My credit record was then blemish by a negative record. I have disputed the credit record and just laid complaints with:- > Consumer ombud - unfair consumer practices > PASA - ******* debit order submissions > Credit ombud - Contravention of credit management processed

Let them deal with you *********** fools who create stress in our lives. Your company adds very little value to society with your dealings. Same ol same ol from this company over the last 7 years where I have dealt with you twice with the first time being in 2010 and now this.

0
Replies (1)
Telkom
Telkom's reply13 Dec 2017, 09:57
Official

Hi pre187

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,