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<p>So after phoning Telkom I am given a cancellation date of the 31st of March 2016. I send through my cancellation form on the 20th of January 2016. After "investigation" Telkom says the contract only expires in 2017. So now my question was that the staff member was incorrect in giving me an incorrect date but TELKOM says no worries, you must buy yourself out of the contract or we will continue to debit your bank account until next year. YOU AS A ORGANIZATION EMPLOYEE PEOPLE. SHE IS A REPRESENTATIVE OF YOUR COMPANY. THE RIGHT THING WOULD BE TO CANCEL MY CONTRACT AS SPECIFIED AND TAKE THE MATTER UP WITH YOUR STAFF!</p>