CZ
Cyril Z

1 reviews | Active since Jan 2015

25 Jun 2015, 14:48

*********** employees

It is amazing how Telkom takes 10 seconds to answer for new deals but they make me hold for an hour and a half to find out when they will install my landline. Chris refused to asisst me because he claims the address I gave him (26 Dover street Randburg) is not supported by Telkom yet Telkom have the boxes installed for each unit to use shall they seek to use this **** service Telkom provides on a daily basis. I spoke to more than 10 people and each one would transfer me to someone else without even saying so. This is poor service, your rude consultants think it is ok to tell me that I am rude when I explain things to more than 10 people. FIT THIS NOW TELKOM. YOU ARE ****ING PEOPLE OFF.

0
Replies (1)
Telkom
Telkom's reply25 Jun 2015, 15:05
Official
Hello Cyril Zuma,

Thank you for allowing us the opportunity to assist further on your query.

Kindly note that this matter is currently being investigated by our Technical Team and feedback will follow. ***

We sincerely apologize for the inconvenience.

Kind Regards
Tebogo Nash
Telkom Social Media