1 reviews | Active since Jan 2012
***********, direspectful and careless consultant
This afternoon I came across the most ***********,disrespectful and careless consultant called Nellia Ngiba.On friday 22 Jan 2016,I received a call from Telkom mobile Northgate to inform me that my contract was approved and the device is ready for collection,I went to the store and told the consultant what I was told with (full description of the device, my identity and proof of residence). Nellie answers me \We don't have stock for those devices"";she took her time going around;whistling; but I could see that the device was just next to her.When she took the device; I told her that I'm an existing prepaid client if she could endorse my existing number to my package and make it the contract holder number;\""No problem\"" she answers.took her time again whistling with a very disdainful facial expression"
Thank you for making contact with us
We do apologise for the service you have received.
We will forward this complaint to the manager of the branch.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM191810
Regards
Ruksana
Telkom Social Media Team
Thank you for making contact with us
We do apologise for the service you have received.
We will forward this complaint to the manager of the branch.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM191810
Regards
Ruksana
Telkom Social Media Team
