*********** De*****er!

How I wish all businesses in SA could just be competent! I've had to deal with Telkom's incompetence for the past few weeks now. I've been with Telkom for years, and recently cancelled the voice service (landline) I had. When I did that, I found out why my monthly billing has been inexplicably high for the past two-and-a-half years. In 2019, Telkom switched my service from ADSL to LTE, but the company did not deactivate the ADSL and instead continued to de***** me by billing me for an inactive service! I've been sending email after email to get them to reverse this and reimburse me for the de*****ing, in addition to sending me a revised statement that reflects the cancellation I just did. I NEED ALL OF THIS URGENTLY RESOLVED, TELKOM, SO I CAN WORK ON MY BUDGET!