*********** customer service!

<p>Consultants cannot assist with queries. They cannot answer questions that's being ask regarding billing queries! Billing departments are pathetic. They haven't processed March bill payments and it's April already. It doesn't make sense to inform a client that I will be charged for a late payment if it was there fault not to send bills on time due to their system being offline! Someone should urgently contact me as I will escalate this matter.</p>