ME
Merise E
1 reviews | Active since Sept 2015
01 Sept 2015, 11:14
*********** consultants & bad after sales service
I app**** for a Telkom mobile phone on Saturday 29/08/2015 at about 10am and requested to have my cell phone number ported to the Telkom network however Tuesday 01/09/2015, no action has be taken and absolutely nobody at the call centre can help me. It taking almost 4 days to port my number and they just transfer your or provide u with a telephone number for an incorrect department, then u are placed on hold for almost an hour. It is so frustrating dealing with TELKOM
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Replies (1)Telkom's replyOfficial
01 Sept 2015, 12:28Hello Merise01,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141155
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141155
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply01 Sept 2015, 12:28
Official
Hello Merise01,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141155
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141155
Kind Regards
Zulfah
Telkom Social Media Team
