*********** consultant and pathetic system failing client.

I received an SMS from Telkom that my data contract was about to expired, I then called them on the 4th May 2021 consultant cancelled the contract and blogged the sim.i understood that cancelled meant I was done with Telkom. The 5th of June received a final statement of R59 which i manually paid.as the wording said final. Two months later i starting getting statements that i own R487 apparently its fees for unpaid debit order, when cancelling a contract should you have canceled the debit order as well.i refuse to pay for incompetency and extra bank charges cause by you sending an unauthorized debit order. I took your word that the contract we had was canceled on the 4th of may anything after that ,I cant be held responsible, to this day the debit order it's not cancelled hence the accumulation of fees.This is unacceptable and ********. I need those fees written off and proof of cancellation of debit order. No service was provided to me by telkom after the 4th May 2021,those fee belong to Telkom