*********** call centre staff

On the 25th of March I called in to the call centre to upgrade my telkom ADSL from 4mb to 10mb. I initially asked for the month to month contract and he said that this cannot be done. I went adhead unknowingly that the month to month is available. The call had to be cut short because I needed to leave and this is after almost an hour on the phone. Nevertheless he assured me he will finalize everything and call me on the 26th. I went to do my own research and saw that a month to month contract is available. I then called the call centre on the 26th and asked to cancel the previous order and change it to a month to month. This however was not done. Both orders were placed and on the 31st of March Telkom came to my house to come and install 3 lines. What must I do with three lines? <br> <br> I went to the Telkom store today to fix this mistake and I was told it will take a few days to sort out. this will just delay the process of me getting my ADSL upgraded.<br> <br> Please address this issue promptly. Its frustrating having to encounter countless issues every time I purchase a product or service from Telkom. Countless battles!