MB
Mark B
1 reviews | Active since Jul 2011
19 Mar 2015, 19:27
*********** call centre management
Fault ***. During a storm last night a tree branch fell severing the telkom line to the house. I reported this via sms - following the instructions to the letter, namely
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
19 Mar 2015, 20:57Hello markbru,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM97460.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM97460.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply19 Mar 2015, 20:57
Official
Hello markbru,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM97460.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM97460.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,