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sirr.skay sirr.skay

1 reviews | Active since Dec 2016

01 Aug 2017, 09:44

*********** call agents/ Lack of service delivery

<p>Telkom is so *********** its not even funny. </p> <p> </p> <p>The JHB branch is the worse. I spoke to Modija Sibeko for a refund to my account and he advised me that it will be done.</p> <p> </p> <p>I call 2 weeks later to follow up on the case number and they cannot find it in the system.</p> <p> </p> <p>I spoke to Bongani Jonas this morning (1 August 2017 9:00am) who was also very clueless and after putting me on hold he hung up.</p> <p> </p> <p>Once Again BAD service from TELKOM!!!</p> <p> </p>

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Replies (3)
Telkom
Telkom's reply10 Aug 2017, 14:13
Official

Good day

We are sorry for the inconvenience.

Please be advised that your query has been escalated to our billing team and feedback will be provided.

Regards

Telkom Social Media Team.

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sirr.skay sirr.skay's update09 Oct 2017, 09:34
Reviewer Update
It is 2 months later, I still have not recieved feedbac****
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sirr.skay sirr.skay's update09 Oct 2017, 09:37
Reviewer Update
Spoke to manager named Cautlyn with the email ********** he assured me will give me feedback and will communicate via email. He has not gotten back to me. Why is Telkom service so poor ?