LM
Lee M

1 reviews | Active since Jul 2017

04 Jul 2017, 12:00

*********** billing department

<p>I have been a prepaid telkom mobile client for more than 3 years now. Last year I was offered a cell phone contract by telkom and accepted it. Ever since Iv been having problems with my invoices every month that is always incorrect and always end up being a battle to rectify and is always due to an error from the billing department. I logged a complaint again this morning (04-07-2017) as telkom has billed me double for the month of June. Telkom should really get the billing department in order as it is very unprofessional for a client to always have to inform them of the errors made. In some cases the client ends up paying the incorrect invoice amount which is very unfair towards the client. </p>

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